Online Store Trends
Articles
Article Title: The Coupon Network: Everything You Need To Know About The Web’s Hottest Business Model
Intro: Basic on couponing.
Excerpts:
As we enter the next generation of couponing, this list of tried and true lessons is a must-read for those vying for the top of the heap.
10. There are two types of shoppers: Planners and impulse buyers
Planners take time, make a list, look at the circulars, check coupon sites and clip coupons at home. The impulse purchaser prefers to make buying decisions on impulse while they’re in the store.
These two types need a two-prong approach to in order to best be reached when buying decisions are made: Home (planners) vs. Point of purchase (impulse buyers). For example, an impulse buyer needs an advertisement or promotion that calls out and draws attention to the product – i.e. “tell me how this will make my life easier.”
9. Brand tactics are different for each consumer: Loyals, Switchers, Non-Category User
Loyal: Encourage a loyal customer to continue purchasing in high volume, perhaps offering “buy two get one free” types of offers.
Switcher: Switchers are price sensitive, so a discount of a few cents over your leading competitor can hook them and bring them into the category.
Non-Category User: Oftentimes offering a trial of your product can give people incentive to continue using it.
8. Premium brands need to pretend they don’t discount
Because high price points equal higher quality in the minds of consumers, premium brands need to be more delicate with their discounting, using promotions that are more targeted to an elite niche market. Luxury brands succeed by providing a higher quality free sample, as well as cultivating a higher end look and feel.
7. Create promotional patterns to match purchase cycles
Each product has its own shelf life so businesses need to take into account when and what is the best way to reach their target consumer. Luckily this is getting easier with technology’s ever expanding capabilities to profile and target consumers.
6. Consumer targeting: Know when to use a hammer and when to use a scalpel
Targeting is a double-edged sword — You don’t want to be too targeted because you don’t want to miss out on growing your market. Still some products, such as septic tank cleaner, are better served using a direct approach.
Don’t be too narrow minded with your targeting; If you don’t see toilet paper on a customer’s Safeway loyalty card data, that doesn’t necessarily mean that they’re not buying toilet paper, they might be paper pantry loading at CostCo and not Safeway.
5. Redemption rates, highs lows, & truth
While coupon redemption rates are relatively low (.5% to 1% according to CMS) when you launch a coupon campaign you are generating awareness. Customers recall seeing a coupon promotion, so even though they might not be redeeming the offer, they are still purchasing your product.
4. All promotions need a little pain
You want to make sure that the customer works a little, giving someone a coupon for a latte while they’re in line at Starbucks feels like cheating. “If the consumer gets the discount without any work, then the brand doesn’t feel like they got credit for the discount or helped to really change consumer behavior,” Heather Harde points out.
3. 360 degree marketing works
With currently available technology (like QR or shortcodes) it’s now more than ever possible to interact with your customer at multiple touch points. Touching the consumer no matter whether they are outside, at the store, in home or at point of purchase is crucial for brand absorption.
2. Build for your currency: Virtual vs. real money
While with virtual currency you can always change your plan, if you’re using monetary coupons you first need the correct infrastructure and security to complete what amounts to financial transactions.
1. Don’t slow down the checkout
You want to make it as easy as possible for consumers and retailers to buy your product. You don’t want a consumer to give up on a purchase because the process is so slow, or because there are issues or concerns or point of purchase.
Frictionless options such as integrating customer coupons into loyalty cards, with all coupons preloaded for redemption at point of purchase, are currently at the bleeding edge of coupon marketing innovation.
Planners take time, make a list, look at the circulars, check coupon sites and clip coupons at home. The impulse purchaser prefers to make buying decisions on impulse while they’re in the store.
These two types need a two-prong approach to in order to best be reached when buying decisions are made: Home (planners) vs. Point of purchase (impulse buyers). For example, an impulse buyer needs an advertisement or promotion that calls out and draws attention to the product – i.e. “tell me how this will make my life easier.”
9. Brand tactics are different for each consumer: Loyals, Switchers, Non-Category User
Loyal: Encourage a loyal customer to continue purchasing in high volume, perhaps offering “buy two get one free” types of offers.
Switcher: Switchers are price sensitive, so a discount of a few cents over your leading competitor can hook them and bring them into the category.
Non-Category User: Oftentimes offering a trial of your product can give people incentive to continue using it.
8. Premium brands need to pretend they don’t discount
Because high price points equal higher quality in the minds of consumers, premium brands need to be more delicate with their discounting, using promotions that are more targeted to an elite niche market. Luxury brands succeed by providing a higher quality free sample, as well as cultivating a higher end look and feel.
7. Create promotional patterns to match purchase cycles
Each product has its own shelf life so businesses need to take into account when and what is the best way to reach their target consumer. Luckily this is getting easier with technology’s ever expanding capabilities to profile and target consumers.
6. Consumer targeting: Know when to use a hammer and when to use a scalpel
Targeting is a double-edged sword — You don’t want to be too targeted because you don’t want to miss out on growing your market. Still some products, such as septic tank cleaner, are better served using a direct approach.
Don’t be too narrow minded with your targeting; If you don’t see toilet paper on a customer’s Safeway loyalty card data, that doesn’t necessarily mean that they’re not buying toilet paper, they might be paper pantry loading at CostCo and not Safeway.
5. Redemption rates, highs lows, & truth
While coupon redemption rates are relatively low (.5% to 1% according to CMS) when you launch a coupon campaign you are generating awareness. Customers recall seeing a coupon promotion, so even though they might not be redeeming the offer, they are still purchasing your product.
4. All promotions need a little pain
You want to make sure that the customer works a little, giving someone a coupon for a latte while they’re in line at Starbucks feels like cheating. “If the consumer gets the discount without any work, then the brand doesn’t feel like they got credit for the discount or helped to really change consumer behavior,” Heather Harde points out.
3. 360 degree marketing works
With currently available technology (like QR or shortcodes) it’s now more than ever possible to interact with your customer at multiple touch points. Touching the consumer no matter whether they are outside, at the store, in home or at point of purchase is crucial for brand absorption.
2. Build for your currency: Virtual vs. real money
While with virtual currency you can always change your plan, if you’re using monetary coupons you first need the correct infrastructure and security to complete what amounts to financial transactions.
1. Don’t slow down the checkout
You want to make it as easy as possible for consumers and retailers to buy your product. You don’t want a consumer to give up on a purchase because the process is so slow, or because there are issues or concerns or point of purchase.
Frictionless options such as integrating customer coupons into loyalty cards, with all coupons preloaded for redemption at point of purchase, are currently at the bleeding edge of coupon marketing innovation.
Article Title: The Insta-takeover: 7 Things Marketers Should Know About Instagram | Business 2 Community
Intro:
Excerpts:
The free application, which allows users to snap, edit and share photos to the Instagram network and other social networks, has quickly become a popular tool among consumers and brands.
With so many seemingly similar applications out there, what makes Instagram different? Why should brand marketers pay special attention to this one? Check out these seven reasons why it’s necessary to understand the relevance of Instagram and decide if your brand should be part of its Insta-takeover.
Article Title: 7 Tips for Landing Page Greatness - Search Engine Watch (#SEW)
Intro: Creating a great landing page is a critical step in the conversion funnel.
Excerpts:
By viewing the page as a speed bump in the conversion process rather than an information dump, you’ll find users will be inclined to move onto the next step, and they’ll do so because there is less friction.
In addition, you’ll be able to attach ROI measurements to your various marketing campaigns. As you test and refine your campaigns, this insight into their net values will enable you to become more efficient and effective at driving down costs per acquired customer.
Article Title: 14 awesome examples of illustration in web design.
Intro:
Excerpts:
Like minimalism, illustrative web design is a very distinct and impactful way to showcase a brand. Illustrations communicate personality, skill and creativity, and if done correctly, ultimately create a completely original presentation that can’t be replicated by other designers.
There are so many reasons to use illustration in your designs. As Webdesigner Depot explains, illustration in web design tends to serve three purposes: Concept reinforcement, decoration and mascots.